Hyndburn Enterprise Trust - Means Better Business Home Our Location news the HET Team Case Studies Contact Us Links

Frequently Asked Questions

The following selection of questions that are frequently asked by new and developing businesses gives you a flavour of the range of services we offer. If you have a specific business related query that you would like to ask, please fill in our online form and we'll respond within three working days by telephone or e-mail.

 1. Can you arrange for me to see an adviser?
 2. Can you tell me what grants are available?
 3. Can you advise me regarding Health & Safety Law?
 4. Can you help me with a legal problem?
 5. Can you help me with a new invention or patent idea?
 6. Can you assist me in recruiting staff?
 7. Can you help me with an issue on employment law?
 8. Can you help with me with my business plan?
 9. Can you help me find business premises?
10. Can you tell me what is available when relocating to Hyndburn?
11. Can you tell me how to export?
12. Can you advise me whether I should register for VAT?
13. Can you tell me about self-employment?
14. Can you assist me with Market Research?
15. Can you assist me with marketing my products/services?
16. Can you help me with a Contract of Employment?
17. Can you help me with a cash flow problem?
18. Can you help me with an environmental action plan?
19. Can you help me set up a website?
20. Can you help me register with the inland revenue?


Q. Can you arrange for me to see an adviser?

A. Our primary role is to offer one-to-one professional and impartial business advice and mentoring. We offer this service FREE OF CHARGE to anyone thinking of starting a business in the Hyndburn and the county of Lancashire and to new or established small and medium sized business enterprises (SMEs) in this locality. To help us identify your specific needs we need the following information:

. Your personal and/or business details
. If you are starting a business, when do you plan to start trading?
. If you are an existing business, when did you start trading and how many people do you employ?
. What advice do you require?
. Do you urgently require this advice?
. Are you seeking financial support?
. Details of any previous dealings with a Business Adviser.

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.
Back To Top


Q. Can you tell me what business grants are available?

A. The answer to this question is entirely dependent on the specific circumstances and requirements of your individual business. Meeting one of our advisers is the best way to find the most up-to-date information on grant assistance or other funding opportunities, and whether you are eligible. To help us identify your specific needs we will need the following information:

. Your personal and/or business details
. Your business activity and business start date
. The purpose of the grant you are seeking
. Your business location
. Do you have a business plan?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your proposal in more detail. We can then carry out a grant search on your behalf.
Back To Top


Q. Can you advise me regarding Health & Safety Law?

A. Government regulations concerning Health & Safety at work are often revised and it is essential for employers to be aware of new and existing legal requirements. To help us identify your specific needs we need now the following information:

. Your company details
. The number of people you employ
. Do you have a specific problem or a general enquiry?
. Are you a manufacturer and/or user of machinery?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser and/or refer you to a H&S expert.

Useful Contacts

Health & Safety Executive
Magdalen House
Trinity Road
Bootle
Tel: 0870 1545500
www.hse.gov.uk

Environmental Health Department
Hyndburn
01254 380643/44

Useful Publications

The Health & Safety Executive produces a variety of publications, which you can order online (www.hse.gov.uk) or by telephoning 01787 881165.
Back To Top

Q. Can you help me with a legal problem?

A. Hyndburn Enterprise Trust can offer advice on many business-related legal issues. To help us identify your specific needs we need the following information:

. Your company details
. The number of people you employ
. Details of the problem
. Have you sought advice from a solicitor or Citizens Advice Bureau?
. Are you a member of a Trade Organisation?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your problem in more detail.

Useful Contacts

Hyndburn Citizens Advice Bureau
Tel: 0870 1264041

Useful Publications

Lawyers For Your Business Literature
Business Information Fact Sheets
Contact Hyndburn Enterprise Trust .
Back To Top


Q. Can you help me with a new invention or patent idea?

A. We often assist local inventors with advice on topics such as patenting, marketing, funding and producing new product designs. To help us identify your specific needs we need the following information:

. Your personal and/or business details
. Are you an existing business or an individual inventor?
. Is your invention a prototype or still in the idea stage?
. Have you applied for or obtained a patent?
. Are you seeking financial support?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful contacts

The Patent Office
Cardiff Road
Newport
South Wales NP10 8QQ
Tel. 08459 500505
Fax. 01633 813600
www.patent.gov.uk

The Design Council
34 Bow Street
London, WC2E 7DL
Tel. 0207 420 5200
Fax: 0207 420 5300
www.design-council.org.uk

Q. Can you assist me in recruiting staff?

A. We are often asked to assist new businesses on staff recruitment and employment issues. To help us identify your specific needs we need to know the following information:

. Your company details
. Your business activity and business start date?
. The purpose of the grant you are seeking?
. Do you wish to directly employ or sub-contract?
. Do you seek skilled or unskilled employees (will any training be required?)
. Will legal assistance (e.g. help with contracts) be required?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful contacts

Job Centre Plus www.direct.gov.uk  08456043719 

Useful Publications

 Business Information Fact Sheets
Contact Hyndburn Enterprise Trust
Back To Top

Q.Can you help with an issue on employment law?

A. To help us identify your specific needs we will need to know the following information:

. Your company details
. The number of people you employ
. Is it a legal issue or related to employment?
. Is it an issue to do with dismissal of an employee, redundancy or discrimination?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful contacts

Advisory, Conciliation & Arbitration Service (ACAS)
Commercial Union House
2/10 Albert Square
Manchester M60 8AD
Tel. 0845 7474747
www.acas.org.uk

Equal Opportunities Commission
Arndale House
Manchester M4 3EQ
Tel. 0845 6015901
Fax. 0161 838 1733
www.eoc.org.uk

Useful Publications

Business Information Fact Sheets
Contact Hyndburn Enterprise Trust
Back To Top


Q. Can you help with me with my business plan?

A. There are a number of ways we can assist you in developing your plan. If you have not yet written one, attending our Business Plan Workshops will take you through all the essential stages of writing an effective and accurate business plan.

Alternatively, you may have already put together a plan but need a qualified assessment before putting it into action. In this case a one-to-one consultation with one of our highly experienced business advisers will enable you to rework and improve your plan. To help us identify your specific needs we need the following information:

. Are you a start-up, new or established business?
. Your business activity and business start date
. Your date of birth or age range
. A brief resume of any market research that have you carried out to date
. Your financial forecasts
. The amount and purpose of any finance required

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful Publications

Start-up literature/web-sites
Business Information Fact Sheets
Contact  Hyndburn Enterprise Trust

 Back To Top


Q. Can you help me find business premises?

A. To help us identify your specific needs we will need the following information:

. Your company details
. Your business activity and business start date
. The number of people you employ
. Whether you wish to buy or rent
. The size of premises do you require
. Do you have an ideal location?
. The type of premises you require, i.e. office/industrial/retail
. Are there any special requirements?
. Will local staff be required?
. The location you are moving from

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful Contacts



Regenerate Pennine Lancashire
The Globe Centre
St James Square
Accrington BB5 ORE
Free phone 08006122029
www.regeneratepl.co.uk

Back To Top


Q. Can you tell me what is available when relocating to Lancashire?

A. To help us identify your specific needs we will need the following information:

. Your company details
. Your business activity and business start date
. The number of people you employ
. Whether you wish to buy or rent
. The size of premises you require
. Do you have an ideal location?
. The type of premises you require, i.e. office/industrial/retail
. Are there any special requirements?
. Will local staff be required?
. The location you are moving from

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful Contacts

Regenerate Pennine Lancashire
The Globe Centre
St James Square
Accrington BB5 ORE
Free phone 08006122029
www.regeneratepl.co.uk

Useful Publications

Back To Top


Q. Can you tell me how to export?

A. To help us establish your export requirements we will need the following information:

. Your company details
. Your business activity and business start date
. The product or service you wish to export
. Where you would like to export to
. Your previous export experience
. Any previous contact with the Chamber of Commerce

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful Contacts

East Lancashire Chamber of Commerce
Red Rose Court
Clayton Business Park
Accrington BB5 5JR
Tel: 01254 356400
Fax: 01254 388900
www.chamberelancs.co.uk

 

Back To Top


Q. Can you advise me whether I should register for VAT?

A. To help us answer your query we will need the following information:

. Your company details
. Your business activity and business start date
. Your level of sales
. Who your customers are, i.e. trade or general public
. Any overseas involvement in the form of imports & exports
. Whether you have an accountant

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser.

Useful Contacts

HM Customs & Excise
Boundary House
Cheadle Pt
Cheadle
Cheshire SK8 2JZ
Tel: 0845 010 9000
www.hmrc.gov.uk

Useful Publications

VAT Office Information booklets from HMRC
Business Information Fact Sheets from Hyndburn Enterprise Trust
Back To Top


Q. Can you tell me about self-employment?

A. To help us answer your query we will need the following information:

. Your personal and/or business details
. Your current status (employed or unemployed?)
. Your business idea
. Have you already started your business? (i.e. issued any invoices)
. The planned location of your business
. Have you already received any business support?
. Have you prepared a business plan?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your needs in more detail.

Useful Publications

www.hmrc.gov.uk

Business Opportunities Profiles
Business Fact Sheets
Back To Top


Q. Can you assist me with Market Research?

A. To help us answer your query we will need the following information:

. Your personal and/or business details
. Are you a start-up, new or established business?
. Your business activity and business start date
. Details of your business products/services
. Are your products/services new or existing?
. Details of any statistical information required or assistance in carrying out market research
. Do you require help regarding customers, competitors or suppliers?
. Are you marketing locally, throughout the UK, in Europe or Worldwide?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your needs in more detail.

Useful Contacts

East Lancashire Chamber of Commerce
Red Rose Court
Clayton Business Park
Accrington BB5 5JR
Tel: 01254 356400
Fax: 01254 388900
www.chamberelancs.co.uk

Useful Publications

 

Mintel Reports

Lancashire Market Assessment
Back To Top


Q. Can you assist me with marketing my products/services?

A. To help us answer your query we need the following information:

. Your company details
. Your business activity and business start date
. Details of your business products/services
. Are your products/services new or existing?
. Details of any market research you have carried out
. Are you marketing locally, throughout the UK, in Europe or Worldwide?
. What type of assistance do you require?

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your needs in more detail.

Useful Contacts

East Lancashire Chamber of Commerce
Red Rose Court
Clayton Business Park
Accrington BB5 5JR
Tel: 01254 356400
Fax: 01254 388900
www.chamberelancs.co.uk

Useful Publications

Business Information Sheets
List of relevant trade associations
Contact  Hyndburn Enterprise Trust
Back To Top


Q. Can you help me with a Contract of Employment?

A. To help us answer your query we will need the following information:

. Your company details
. The number of people you employ
. Do you require new contracts or amendments to existing ones?
. Will the contract be for full or part-time staff?
. Do you require assistance in producing the contracts?
. Have you contacted a solicitor?
. Number of staff to be employed

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your needs in more detail.

Useful Contacts

Advisory, Conciliation & Arbitration Service (ACAS)
Commercial Union House
2/10 Albert Square
Manchester M60 8AD
Tel. 0845 7474747
www.acas.org.uk

Useful Publications

Business Information Fact Sheets
Contact  Hyndburn Enterprise Trust
Back To Top


Q. Can you help me with a cash flow problem?

A. To help us answer your query we will need the following information:

. Your company details
. Your business activity
. Is yours a short or long term cash flow problem?
. How urgent is the problem? (i.e. can you pay wages?)
. Do you require assistance in producing the contracts?
. Is the problem due to non-payment by customers?
. Have you produced a cash flow forecast?
. Number of staff you employ

Call us on 01254 600625 and we will arrange an initial contact with a Business Adviser to discuss your needs in more detail.

Useful Publications

Business Information Fact Sheets
Contact  Hyndburn Enterprise Trust

Back To Top


Q. Can you help me with an environmental action plan?

A. There are various initiatives regarding environmental businesses. For further details please contact us at the office on 01254 600625
Back To Top


Q. Can you help me set up a website?

A. Most businesses these days would like a presence on the web.  We can advise on whether or not a website is essential to your business - we also have a number of sources who can help you put together a website. For an initial consultation call us on 01254 600625 and an adviser can discuss your proposal in more detail.
Back To Top


Q. Can you help me register with the Inland Revenue?

A. All new businesses must register with the Inland Revenue within three months of trading. If you require assistance or advice in registering please contact us on 01254 600625 and we can arrange for you to speak to a Business Adviser.
Back To Top

Contact Hyndburn Enterprise Trust on 01254 600625

01254 600625 bis
logo